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What industries do you specialize in?
I specialize in franchise consulting and retail operations, with experience across logistics, apparel, convenience, and multi-unit service businesses. My focus is always on helping teams improve performance, streamline operations, and grow sustainably.
How do you support franchisees at The UPS Store Canada?
I partner with franchisees to improve operations, conduct performance audits, and deliver targeted training. My goal is to support them in running more efficient, profitable businesses while staying aligned with brand standards and customer expectations.
What results have you achieved in your previous roles?
Over the years, I’ve helped drive consistent sales growth, led successful business turnarounds, and built high-performing teams. Whether it was growing territory sales from $4M to $8M or achieving 100% on quality audits, I focus on results that last.
What’s your leadership style?
I take a collaborative and practical approach. I believe in building trust, setting clear expectations, and coaching people to reach their full potential. I lead with purpose and stay grounded in results.
Have you managed large retail operations before?
Yes, I’ve managed multi-site operations for national and international brands, overseeing everything from team leadership and sales strategy to P&L management. I bring hands-on experience that supports complex retail environments.
Who do you typically work with?
As a franchise expert, I work with franchise brands, retail operators, and leadership teams looking to scale or improve performance. If you’re exploring growth or change, I’m here to help with strategy and support.